For Government


iCAN works with Federal and State government departments. 

Government 

iCAN provides different IT solution to various government departments and organisations. 

Australia Strategic Policy Institute (ASPI)

ASPI is an independent, non-partisan policy institute. It has been set up by the government to provide fresh ideas on Australia's defence and strategic policy choices. Since ASPI separated from defence to adapt new technology, iCAN has worked with them on IT planning including network infrastructure design to develop a business management system.

IT services

To adapt new technology, ASPI split from the defence network infrastructure. iCAN helped to design and implement the network infrastructure. Since then, iCAN has provided comprehensive IT service and support to ASPI for many years. The services include: infrastructure design and implementation; security service; storage and backup service; business continuity planning; disaster recovery planning; and help desk, etc. The network performs steadily and well. iCAN always aligns new technology and utilises ASPI daily work processing. 

Web-based business management system 

ASPI web-based business management system includes their website acting as front-end public platform and back-end management system. The system streamlines ASPI daily work processing and improve work efficiency. The system includes these major features: 

  • Customer Relationship Management System (CRM)
  • Content Management System (CMS) with search engine optimised 
  • Online communication management system 
  • Publication management system and distributing system
  • Event management and online booking system 
  • Membership management system 
  • Project management system 

Air Power Development Centre (APDC)

The Air Power Development Centre provides practical and effective analysis and advice on the strategic development of air and space power to the Chief of Air Force Australia, the Royal Australian Air Force and its partners.

A few years ago, APDC still used spreadsheets to  manage customer data, distribute publications and make contacts. With increasing complexity the data became more and more difficult for them to handle. iCAN designed a web-based management system where the website acts as front-end public platform and the back-end management system. This system includes these major features:

  • Customer Relationship Management System (CRM)
  • Content Management System (CMS)
  • Publication Management System
  • Event Management System 
  • Online Course Management System 
  • Airforce History Knowledge Base 

A web-based CRM resolved their long lasting problems instantly. Work efficiency has been greatly improved. The online course management system brings new technology for their training department.